Terms and Conditions

Terms & Conditions

This website is operated by Memoir Photos, an Australian owned business operating out of South Australia.
Use of this website is governed by the terms and conditions outlined below, please take a moment to review them. Please note that the terms and conditions may be updated from time to time.
Use of this constitutes your agreement to follow these terms and conditions and to be bound by them. If you do not agree with any of the terms and conditions below please do not use the website.
If you require clarification on any issue please contact us.

Refund & Return policy

Memoir Photos take care to pack your items carefully so that they won’t get damaged in transit. If, for whatever reason, they arrive damaged or faulty, we ask that you let us know within 7 days of receiving them so that we can make arrangements for the goods to be returned to us and a replacement sent out to you.

If you are dissatisfied with your purchase please contact us so that we can resolve any problems.

No returns will be accepted without an authorisation.

All postage and insurance costs involved in returning goods to Memoir Photos are the responsibility of the buyer.

Please note that Memoir Photos will not provide a refund for incorrect product choice or change of mind.


Delivery of orders are dispatched to Australia Post within 3-4 working days from the confirmation of your payment. If a photo is temporarily not in stock you will be notified via email or telephone.

Freight Policy

Freight costs incurred for the delivery of Memoir Photos purchases are the responsibility of the buyer. All goods purchased are packaged in Australia Post approved packaging & labeled fragile. All deliveries are dispatched with Australia Post. For your assurance of safe transit of your order, all freight charges include packaging, registered post and insurance.

Orders Shipped within Australia are as follows;
South Australia $15, Victoria $20, New South Wales $20, Northern Territory $25, Queensland $25,  Tasmania $25, Western Australia $25
These charges are derived from the package dimension area, the weight and the distance being sent [area code]. The price indicated for each State applies to all sizes - Standard> Medium> Medium Panoramic> Large Panoramic> Large.

In some instances, multiple items of the same dimensions will fit into one package, this applies to photo only orders – standard > medium> medium panoramic size package will hold up to 4 photos and the large panoramic> large size will hold up to 2 photos. All frame orders are packaged 1 only per package.


Memoir Photos prices are in Australian dollars (AUD)
Payment is to be made by contacting Memoir Photos via telephone or email. Bank details will then be advised to the purchaser.  Once payment has been received, products will be sent via Australia Post.

Links to other Websites

This website contains links to other web sites for our customers’ convenience. Memoir Photos is not responsible for the content, accuracy or opinions expressed in such web sites.


All content on this website, including software, photographs, text, graphics, logos, icons, images or any other media is the property of (AG Fahlbusch & AL Fahlbusch ABN 96 551 557 336) trading as Memoir Photos or its suppliers and are protected by Australian and International Copyright law.

No part of the website may be reproduced, retransmitted, disseminated, sold, published or used for any other commercial purpose without the express written consent of Executive Accessories, or the copyright holder.

Use of this website < www.memoirphotos.com.au > means acceptance and understanding of the aforementioned statement.


This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Memoir Photos shall not be liable for any damages of any kind related to your use of this site.

Other information

All trademarks, logos, product names and company names found on this site are the property of their respective owners.

We encourage you to send us your feedback, but please be aware that any information, materials, suggestions, ideas or comments you supply are deemed to be non-confidential. By sending us this information, you also grant us unrestricted license to use, modify, reproduce, transmit, display and distribute the information for any purpose.